Dueply

Your flights. More clarity.

Flight delayed or cancelled? Find your next step.

Dueply helps you understand whether compensation may apply and what information you need to move forward.

This check is free and needs no account.

Connections, flight alerts and your claim to the airline are in the app.

Get the app on Google Play

How it works

  1. Enter your flight

    Find the flight number and departure date in your booking.

  2. Review the assessment

    See whether you may be owed compensation and what is missing.

  3. Continue with your request

    Dueply drafts the letter to the airline: you complete it and send it yourself.

Privacy

Your data, with a clear purpose.

A flight number and a date are enough: no access to your email or your documents.

Only the flight details

A number and a date are enough to assess the flight. If something is missing, the result tells you what.

Your account, in your hands

Your checks and requests in one place. Download or delete your data whenever you like.

How we use and keep your data is explained in the privacy notice.

Before you start

A few useful answers.

Where can I use Dueply?

Dueply is available for Android on Google Play. This website introduces the app: flight checks and requests are managed in the app.

What do I need to check a flight?

Have your flight number and departure date ready. You can find both in your booking. If more details are needed, the result will tell you.

Which flights are covered?

Flights departing the European Union (plus Switzerland, Norway and Iceland), the United Kingdom or Turkey, on any airline, and flights arriving there from outside on an airline licensed there: a European one into the EU, a British or European one into the UK, a British one into the EU too, a Turkish one into Turkey. The flight counts, not where you live.

Does a result guarantee compensation?

No. A check identifies a possible entitlement based on the available information. Missing details or the circumstances of the disruption can affect the outcome.

What if some information is missing?

Dueply shows what still needs to be confirmed. An incomplete result is not a promise of compensation.

Check your flight in the Dueply app: three checks free every month.

Get the app on Google Play